WhatsApp Business API
01Bring product questions, service conversations, guided replies, and team handoffs into a channel customers already use.
Explore WhatsApp Business API ↗
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Awards 2024
Enterprise Messaging Category
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Asia Pacific | Africa | Middle East
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Messaging solutions
The right channel forevery customer moment.
Explore WhatsApp Business API, RCS Messaging, Bulk SMS and Voice solutions from GreenAds Global.
RCS Business Messaging
02Use branded, visual messages and interactive actions to help customers explore an offer and respond when something interests them.
Explore RCS Messaging ↗
Bulk SMS
03Share alerts, reminders, OTPs, and important updates in a simple format that gets to the point.
Explore Bulk SMS ↗
Voice & IVR
04Help callers reach the right information or team when a spoken exchange is the better next step.
Explore Voice Solutions ↗More client use cases
Different industries.Meaningful moments.
The most useful next action changes with the customer’s need. Explore example journeys across shopping, healthcare, and automotive experiences.
WhatsAppA New Model for Customer Communication
HP Oil and Gas streamlines customer enquiries and service updates through seamless WhatsApp conversations.
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WhatsAppEveryday Power Services, One Conversation Away.
KSEB Electra shows how a messaging assistant can help customers get bill information, receive outage updates and navigate service enquiries through one familiar interface.
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Kalyan SilksWhatsAppA Familiar Conversation. A New Shopping Experience.
Explore a WhatsApp shopping journey with collection discovery, product enquiries and a clear next step for the customer.
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WhatsAppMake Every Enquiry Feel Personal.
Explore how jewellery discovery and customer enquiries can come together in one familiar WhatsApp conversation.
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RCSHelpful Healthcare Conversations, Made Simpler.
Explore a branded messaging experience that helps people discover healthcare services and take the next step.
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RCSTurn Discovery Into the Next Move.
Explore a rich, visual messaging experience that brings vehicle discovery and customer interest into the same conversation.
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RCSClearer Information. A More Useful Next Step.
Explore how branded RCS messages can present financial service information with clear, relevant actions.
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Kerala TourismRCSDiscover God’s Own Country Through Every Conversation
Kerala Tourism brings travellers closer to unforgettable destinations, curated experiences, and travel inspiration through seamless RCS conversations.
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SMSUseful Updates, Right Where Customers Are.
Explore an SMS use case for sharing shopping updates and timely information in a simple, familiar format.
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SMSImportant Information. A Direct Connection.
Explore an SMS communication example that puts essential public information within easy reach.
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SMSKeep the Shopping Conversation Going.
Explore how a short, direct SMS can share store updates and help customers discover what is new.
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SMSKeep People Informed, One Update at a Time.
Explore a straightforward SMS use case for delivering important notices and operational communication.
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See the journey
A conversation starts.Your business moves.
Tap through a customer journey to see how messaging, AI, systems and people can work together.
01 / ENGAGECatch the moment02 / REPLYKeep the context03 / UNDERSTANDFind the intent04 / ACTMove it forward05 / FOLLOW UPStay connected
A Message
Worth Opening.
A customer receives a product message with an image and a clear way to explore the collection.
A Reply.
The Context Stays.
The customer asks about a colour and size. The product and the original message stay part of the conversation.
Understand
What Matters.
Fluffy asks a helpful follow-up question, bringing the customer’s preferred product, size and occasion into focus.
Move It
Forward.
The enquiry reaches the right team with the product, preferences and conversation already in context.
Stay
Connected.
A relevant follow-up makes it easy for the customer to continue the conversation when they are ready.
Meet Telinfy
Every Channel. One clear view.
As conversations grow, the team needs to know what happened and what should happen next. Telinfy brings campaigns, customer messages, assignments, and workflows into a shared workspace.
Introducing Fluffy AI
A little intelligence. A lot of possibility.
Fluffy can answer questions, qualify enquiries, suggest the next step and hand a conversation to your team with useful context.
Built for sales and support across WhatsApp, social channels and your website.
Make The First Hello Count.
Fluffy answers everyday sales and support questions across WhatsApp, social channels and your website.
It Understands The Ask.
Helpful follow-up questions capture what each customer needs.
Keep It Moving.
Share useful information, a booking option or a callback in the same chat.
Hand Off With Context.
Your team gets the enquiry and a concise summary, ready to continue.
Built to connect
Built forDevelopers
Use Telinfy APIs and webhooks to connect messaging to your business tools. Explore Telinfy MCP for supported AI assistant workflows.
ShopifyZohoGoogle SheetWooCommerceWebhooks
CONNECT AN EVENT
01STORE / Customer places an order
02TELINFY / WhatsApp update is sent
03CUSTOMER / Reply stays in context
04TEAM / Next action is assigned
CONNECT AN AI ASSISTANT
01ASSISTANT / Receives a customer request
02TELINFY MCP / Access messaging workflows
03SYSTEM / Provides relevant context
04TEAM / Continues the conversation
✓ One customer journey, connected to your tools.
Frequently asked questions
Let’s Make Thisclear.
What is a business messaging platform?
A business messaging platform brings customer conversations, campaigns and team workflows together. It helps your business communicate through channels such as WhatsApp, RCS, SMS and Voice, with the context your team needs to respond.
Can developers integrate Telinfy with existing tools?
Yes. Telinfy APIs and webhooks can connect messaging to supported business systems and workflows.
Can I start with just one channel?
Yes. You can start with one channel and add channels as your customer communication needs grow.
Does GreenAds provide WhatsApp Business API in India?
Yes. GreenAds Global helps businesses use the official WhatsApp Business API in India.
How do RCS and SMS work together?
RCS supports branded, interactive experiences on compatible devices; SMS can be used for essential text messages and broader compatibility.
The next conversation starts here
Let’s make your next hello. matter.
Bring us the customer moment you want to improve. We’ll show you what a connected conversation can do.
The GreenAds Team Is Here To Help Make Your Next Conversation Count.
