IVR SERVICE FAQ
Most frequent questions and answers
IVR means integrated voice response system.
It is an automated technology where people can acquire information through pre-recorded messages or menu options without the need to talk to respective service provider.
Yes, we offer IVR Services across Kerala and India at affordable prices and packages. Contact us for more details.
To activate IVR you will have to have an IVR PHONE NUMBER with cloud telephony features. You can create your own menu and dialling options and test the same. Just give us a call @8893200400 we will guide you the whole process effotlessly.
IVR helps businesses to communicate with customers to clear their doubts, to spread awareness, to provide solutions and to receive feedbacks.
Cloud IVR virtual agents’ opens an incredible conversational experience with the customers and is now the efficient replacement for conventional and outsourced live calling agents. IVR is meant to simplify various tasks like payment collection, current balance inquiries and various tasks that require human interventions.
The major benefits of using IVR service is that, it helps to reduce cost, increase efficiency and to improve performance.
