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RCS Messaging : Branded, Interactive Conversations

Trusted by 8 out of 10 Businesses in Chennai

Deliver app-like experiences directly in your customer’s default messaging app. Give your customers an interactive and trusted messaging experience that feels personal, seamless, and secure.

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Trusted by 5,000+ businesses for RCS Messaging, WhatsApp Business API, Bulk SMS, and Voice Solutions

200%

Higher Read Rate with Branded Interactive Message

150%

Better Customer Engagement than Traditional SMS

40%

Increase in Conversations Via Rich Media CTAs

Create Impactful Conversational Experiences with RCS Messaging

Branded Business Messages

Deliver Rich Media Experiences

Reach, Attract and Convert

Deliver rich Video experiences

Send invoices, Statements &Reports

24/7 Customer Support through Chatbots

rcs Messaging

Explore the Powerful Features of RCS Messaging

Google Verification Badge


Earn instant customer trust with the official Google-verified sender badge. This badge confirms your messages are coming from a legitimate, verified business — not an unknown number — which increases message visibility and brand reliability.

Trusted Branding


Stand out in every conversation. With RCS, your business name, logo, and brand colours are displayed with every message you send. This makes your communication feel personal, secure, and easily recognisable to customers.

Rich Media Cards

Bring your messages to life with rich media elements like images, videos, and animated GIFs. These visually engaging cards boost user interaction and help your brand deliver content in a more exciting, dynamic format.

Carousels

Highlight multiple products, offers, or service categories in one message using carousel layouts. Customers can swipe through visuals, links, and descriptions, making your campaigns more immersive and conversion-friendly.

Call To Action Buttons

Add smart, clickable buttons that lead customers exactly where you want them to go — whether that’s to purchase, schedule, get directions, or learn more. These buttons make it simple and seamless for users to take the next step.

Instant Reply’s

Simplify engagement with quick-reply options. Instead of typing, customers can tap preset responses like “Yes,” “No,” or “Details,” making conversations faster and more efficient for both parties.

Analytics

Make smarter decisions with detailed message analytics. From delivery and open rates to clicks and customer actions, RCS gives you the tools to measure results, refine strategy, and improve campaign performance.

Success stories

Apollo Adlux Hospital: Building Patient Trust with Verified Messaging

Apollo Adlux Hospital enhanced patient communication using RCS Messaging to deliver appointment reminders and critical health alerts. Interactive reply buttons enabled patients to confirm or reschedule with a single tap, reducing no-shows and improving overall engagement and trust.

PromotionHealthCareIndia
73%

Open rate

3x

Response Time for Rescheduling

40%

Fewer Missed Appointments

Success stories

Renault: Boosting Engagement with Interactive RCS Campaigns

Renault leveraged RCS Messaging to promote new vehicle launches through immersive carousels featuring high-quality visuals and feature highlights. Integrated call-to-action buttons allowed customers to instantly book test drives or request more information, resulting in a noticeable increase in inquiries and showroom visits.

PromotionAutomobileIndia
45%

Showroom visits

2.8x

Engagement rate vs SMS

60%

Test drive bookings

Success stories

Kalyan Silks: Personalized Shopping with RCS Messaging

Kalyan Silks used RCS Messaging to share personalized festive offers and style recommendations with their customer base. Rich media formats and instant purchase buttons created a seamless shopping experience, boosting conversions and encouraging repeat purchases.

PromotionRetailIndia
73%

Open rate

3.5x

Conversion rate

38%

Repeat purchases

RCS messaging provider in India

Integrate RCS Messaging API into Your Business in Minutes

Seamlessly integrate RCS with your existing systems via our programmable API. Connect with CRM, email, social media, and SMS platforms to deliver rich messaging, automate workflows, and track campaign performance.

Why RCS Messaging Matters for Growing Businesses

Experience the evolution of business messaging with RCS — designed to drive deeper engagement, higher ROI, and meaningful customer connections.
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Improved profits with seamless interactions
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Quality conversions and
click-through rates
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The Best way
to retain customers
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The Easiest way to feature your products and services

Discover the Versatility of RCS Business Messages Across All Industries!

E-commerce

Retail and ecommerce brands in Chennai are transforming the way they connect with customers using RCS Business Messages. From sending personalized product recommendations to sharing rich media like carousels and payment links, RCS helps businesses enhance engagement, boost conversions, and create seamless shopping experiences — all within the native messaging app.

Finance

Banks, NBFCs, and fintech companies in Chennai are leveraging RCS to deliver secure and interactive customer communications. Whether it's sending transaction alerts, EMI reminders, or guiding users through loan applications, RCS offers a reliable and branded messaging experience that builds trust and improves user satisfaction.

Healthcare

Hospitals, clinics, and diagnostic centers are using RCS messages to simplify appointment bookings, send lab report updates, and remind patients about follow-ups — all with rich visuals and actionable buttons. This helps healthcare providers in Chennai offer faster, more personalized care to their patients through mobile-first communication.

Smart Messaging for Every Business Scenario : Promote, Notify, Verify

‍PROMOTIONAL

Promotional RCS messages help businesses in Chennai create compelling, media-rich campaigns that drive awareness, engagement, and conversions. From exclusive offers and limited-time discounts to personalized recommendations and abandoned cart reminders, these interactive messages are designed to spark action — all delivered with your brand identity and trust elements intact.

TRANSACTIONAL

With RCS, transactional messages go beyond plain text. Businesses can send real-time updates like order confirmations, shipping alerts, service status changes, and policy updates — all enhanced with visuals, quick-reply buttons, and branding. This ensures customers in Chennai stay informed and engaged throughout their journey, building loyalty through transparent and reliable communication.

OTP

With RCS, transactional messages go beyond plain text. Businesses can send real-time updates like order confirmations, shipping alerts, service status changes, and policy updates — all enhanced with visuals, quick-reply buttons, and branding. This ensures customers in Chennai stay informed and engaged throughout their journey, building loyalty through transparent and reliable communication.

RCS Messaging– The Future of Business Communication


GreenAds Global, a trusted RCS provider in Chennai, brings next-generation messaging solutions that redefine the way businesses interact with customers. With interactive features, high security, and seamless delivery across networks and devices, RCS messaging enables Chennai-based businesses to drive better customer experiences and marketing outcomes through rich, reliable communication.

RCS messaging is a next-generation communication protocol that is a renewal of SMS with text messages.

RCS messaging is more interactive and a rich communication channel than conventional SMS.

It has rich features like image and video sharing, location tracking, route map sharing, link sharing, and many more from one to another.

We can engage with customers more securely by sending verified messages.

As a message is from a verified business sender, it improves the confidence level of the customer.

RCS is similar to chat apps like Facebook, WhatsApp and it is free to be used by customers.

Business senders can connect with customers by sending messages without any delay.

RCS messaging offers the stability of SMS and rich features of OTT chat apps.

In the business sector, RCS can build a branded and interactive communication experience.

Using RCS messaging you can create a group chat, the ability to add and remove members from the group, and much more facilities than the way everyone communicates.

RCS business messaging can be used by all-size companies.

This service helps to create a quality conversation across the network.

Frequently Asked Questions

What is RCS Messaging?

RCS Messaging (Rich Communication Services) is an advanced messaging protocol that enhances traditional SMS with features like multimedia sharing, interactive buttons, read receipts, typing indicators, and more. It allows businesses to send rich, branded, and personalized messages, making communication more engaging. Unlike SMS, RCS works over the internet and can send high-quality media, making it more powerful and flexible for customer interactions.

Can I use RCS messaging on iPhone?

Currently, RCS messaging is not fully supported on iPhones. While Apple has announced plans to integrate RCS into iOS, it’s not yet fully available. RCS is widely available on Android devices and works through the default messaging app, Google Messages, making it more accessible on Android for now. However, once iOS supports RCS, iPhone users will be able to enjoy the same benefits.

What do I need to do to enable RCS?

To enable RCS messaging, follow these steps:

  1. Open the Google Messages app on your Android device.
  2. Tap the three-dot menu in the top-right corner and go to Settings.
  3. Under Chat Features, toggle the Enable chat features option to on.
  4. Wait for the app to verify your phone number and enable RCS.

Once enabled, you’ll be able to send rich, interactive messages to others who also have RCS activated.

How do RCS chats keep your conversations secure?

RCS messaging uses end-to-end encryption for secure conversations. This means only you and the recipient can read the messages exchanged, ensuring that no one else, including hackers or third parties, can access your private data. Additionally, RCS follows stringent security protocols, adhering to industry standards for data protection, including authentication and encryption.

How to turn on RCS chats in Google Messages?

To enable RCS chats in Google Messages:

  1. Open the Google Messages app.
  2. Go to Settings by tapping the three dots in the top-right corner.
  3. Tap on Chat Features.
  4. Toggle on Enable chat features.
  5. Wait a few moments for your phone to register and activate RCS. You’ll see a message saying "Chat features are ready."

Now, you can send RCS messages to anyone who has it enabled.

How to enable RCS chats on Android & iPhone?

  • Android: To enable RCS chats on Android, follow the steps in Google Messages settings to turn on Chat Features.
  • iPhone: RCS messaging is currently available for iPhones. Apple is expected to integrate RCS in future updates.

How to turn off RCS chats?

To turn off RCS chats on Android:

  1. Open the Google Messages app.
  2. Go to Settings by tapping the three dots in the top-right corner.
  3. Tap Chat Features.
  4. Turn off Enable chat features.
    This will disable RCS messaging, and your messages will revert to SMS.

RCS vs. SMS: What's the difference?

The key differences between RCS and SMS:

  • RCS supports rich media (images, videos, carousels), interactive features (quick reply buttons, read receipts, typing indicators), and works over the internet, providing a more engaging experience.
  • SMS is limited to text-only messages and works over cellular networks, without support for media or interactive features.

RCS is much more flexible and dynamic, making it ideal for businesses, while SMS is a simple, no-frills communication tool.

What is the difference between iMessage, RCS, and SMS/MMS?

Here’s a breakdown:

  • iMessage: Exclusively for Apple devices, iMessage supports text, media sharing, and interactive features, all with end-to-end encryption. It works over Wi-Fi or data and has features similar to RCS, but it’s not cross-platform (i.e., it only works with other Apple devices).
  • RCS: RCS messaging is the Android equivalent of iMessage. It supports rich media, read receipts, typing indicators, and works over Wi-Fi or mobile data. It’s not yet available on iOS, but it’s quickly becoming the future of messaging for Android users.
  • SMS/MMS: SMS is the traditional text messaging system with limited features (text only), while MMS allows media sharing like pictures or videos. Both are more basic compared to RCS and iMessage.

Is RCS messaging free?

RCS messaging is a premium messaging service for businesses. While personal RCS messages between individuals may not have extra charges, business messages follow a pricing model set by carriers and providers. To learn more about RCS Business Messaging pricing, visit our pricing page.

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Does RCS fall back to SMS?

If the recipient’s device does not support RCS or they are offline, our platform automatically falls back to SMS, ensuring message delivery without interruption.

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Does RCS work on iPhone?

With the iOS 18 update, Apple now supports RCS messaging. This means iPhone users can send RCS messages to Android users

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